Apartment Review for Edward Rose Of Indiana - Indianapolis, IN

When we moved in to Pheasant Run (an Ed. Rose property in Lafayette), we were treated excellently. However, when we decided that we were tired of throwing money away at rent each month and started the home-buying process, customer service turned in to customer berating. We followed all the necessary procedures, paid the fine for breaking our lease early, and left our apartment cleaner than it was when we moved in, but we were treated like we had trashed the placed and like we were threatening to skip town without paying rent. We're a quiet, considerate, responsible married couple and we were treated like ignorant, rude, and irresponsible children. The apartment was not that great. Our carpet was nasty when we moved in (of course, after we moved out, they replaced the carpet and said that we had damaged it so we owed them money... the carpet clearly had been needing to be replaced for a long time before we moved in). We've had two other apartments before we moved to Lafayette and Pheasant Run is by far the worst experience we've ever had. If we're ever in a situation where we have to rent again, I'd rather be in an even lower-quality apartment than be treated the way we've been treated recently at Pheasant Run.